Return Policy
At VAUVE, we want you to be completely satisfied with your purchase.
30-Day Returns
You may return your order within 30 days of delivery.
To be eligible for a return:
- The product must be unused and in its original condition.
- The product must be returned in its original packaging.
- Proof of purchase is required.
Non-Returnable Items
We cannot accept returns for:
- Products that have been used, damaged, or altered after delivery.
- Items returned without original packaging.
Return Process
To initiate a return, please contact us at:
info@vauve.nl
Include your order number and reason for return. We will provide return instructions.
Refunds
Once your return has been received and inspected, we will notify you of the approval of your refund.
Approved refunds will be processed to your original payment method within 5–10 business days.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery and include photos of the issue.
Our principles
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Timeless Design
Designed to complement modern interiors and outdoor spaces.
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Effortless serving
No ice required. No mess. Pour directly from the cooler without interruption.
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Built to last
Crafted from premium materials for lasting perfromance.
Created for those who appreciate the finer things
Designed in Europe. Built for modern living.